Frequently Asked Questions (FAQ)

Glow'n Wick Candle Company – Frequently Asked Questions (FAQ)

  1. What is Glow'n Wick Candle Company? Glow'n Wick Candle Company offers a fun and hands-on candle-making experience for individuals, families, and groups. Whether you're looking for a private session or a fun activity for a small or large group, we provide everything you need to create your own personalized candles.

  2. Who can participate in the candle-making experience?

    • Adults (18 and older): Can participate without any restrictions.
    • Children (8-12 years old): Can participate with a guardian present and signed waiver from a parent or guardian. The guardian must assist in the candle-making process.
    • Teens (13-17 years old): Can participate with a signed waiver from a parent or guardian.

  3. Do I need to make a reservation? Yes, reservations are highly recommended to ensure we can accommodate your preferred time and group size. Please book in advance through our website or by calling us directly. To inquire please email us at info@glownwickcandlecompany.com

  4. How long is the candle-making experience? The experience typically lasts between 1.5 to 2 hours, depending on the group size and any additional activities.

  5. Can I book a private session? Yes, we offer private candle-making sessions for individuals, couples, or groups who want a more intimate or exclusive experience. Contact us for more details.

  6. What do I need to bring? Just yourself! We provide all the materials needed for the candle-making experience, including wax, wicks, scents, and containers. If you're part of a group or hosting an event, feel free to bring snacks or drinks to enjoy during your session.

  7. What types of candles can we make? Our guests can create a variety of candle styles, from traditional jar candles to decorative candles with unique scents and colors. You can choose your preferred fragrance and color during your session.

  8. Can we host a large group or event? Absolutely! We can accommodate groups of all sizes, whether it's a birthday party, team-building event, or corporate outing. Contact us for more information about group bookings and event packages.

  9. Is the experience safe for children? Yes! Our candle-making process is safe for children aged 8 and older, as long as they are accompanied by a guardian. All participants will be guided through the process, and safety measures are in place.

  10. How do I sign a waiver for my teen (13-17 years old)? After booking, you'll sign the digital form located on the main page "Participation Agreement & Liability Form".

  11. Can I bring my own supplies or decorations? For safety and quality control, we provide all materials. However, feel free to bring any personal touches (like stickers, labels, or ribbons) to decorate your candles once they're made.

  12. How long will it take for my candle to set? Your candles will take around 1-2 hours to fully set. You can either wait for them to cool on-site or take them home with instructions for finishing touches.

  13. Do you offer gift cards? Yes, we offer gift cards that can be used for any of our candle-making experiences. They're a perfect gift for any occasion! You can purchase them on our website or in-store.

  14. What happens if I need to cancel or reschedule my reservation? We understand that plans can change. If you need to cancel or reschedule, please let us know at least 24 hours in advance for a full refund or to select a new date.

  15. Where are you located? Good news, we will have a brick and mortar building soon, please visit our website for updates.